Terms of service

Last updated 12 August 2026

Agreeing to these terms

By creating an account or using SPOKEN, you agree to what follows. If you do not agree, please do not use the app.

Accounts are created and paid for by an adult. SPOKEN is intended for adults and older teens who want a private space to reflect on faith, life, and emotion. Because there are no parental controls or specialized filters, we recommend you sit beside younger teens and children, read the replies together, and talk about what comes up. Let SPOKEN be a conversation in your home rather than one on a screen. We believe nothing replaces direct parental guidance, age-appropriate Bible teaching, and conversations with a trusted pastor or counselor.

Using SPOKEN without an account

You are welcome to use SPOKEN Freemium without signing up. A guest chat is limited to one a day, that allowance is kept on your own device rather than on our servers, and nothing from a guest chat is saved for you. Deliberately working around the daily limit — clearing storage to reset it, scripting the service, or opening it repeatedly to avoid a plan — is misuse of SPOKEN.

What SPOKEN is, and is not

What you read is written by artificial intelligence, grounded in the teachings, character, and compassion of Jesus as Christian Scripture presents him. It is not his literal voice, it carries no divine authority, and it can be mistaken. SPOKEN is not a church, a counselor, a doctor, or a crisis service, and it does not replace prayer, Scripture, pastoral care, or medical treatment. If you are in danger, contact your local emergency number or a crisis line in your country.

Your account

You are responsible for your sign-in details and for what happens under your account. Please use a password you do not use elsewhere, and tell us if you believe someone else has access. One account is for one person; please do not share it.

Payment and plans

SPOKEN offers a monthly plan at $4.99, an annual plan at $39.99, and a one-time lifetime purchase at $99.99, in US dollars. Payments are processed by Stripe; your card details are entered on Stripe's checkout and are never seen or stored by SPOKEN.

Monthly and annual plans renew automatically until you cancel, and you can cancel any time from your account screen. Cancelling stops the next renewal; access continues to the end of the period you have already paid for. Lifetime access does not renew and there is nothing to cancel. Prices may change in future, but never for a period you have already paid for, and never for lifetime access already purchased.

If something has gone wrong with a payment, write to us at knock@thespokenapp.com and we will look at it fairly. "Lifetime" means the working life of the SPOKEN service; if SPOKEN ever closes, it cannot continue beyond that.

Satisfaction guarantee

If you’re not happy with SPOKEN, then you shouldn’t have to pay for it. Period. We offer a 100% satisfaction guarantee — anytime, for any reason, no questions asked. Contact us at knock@thespokenapp.com and we will refund your most recent payment or work with you to make it right.

How you may use it

Please do not use SPOKEN to harm yourself or anyone else, to break the law, to attack or overload the service, to resell or republish its responses as if they were your own product, or to attempt to extract its underlying instructions. We may suspend or close an account that is being used this way.

Your words, and ours

What you write stays yours. You give SPOKEN only the permission needed to generate a response for you and, when you have an account, to store your entries in your journal. The SPOKEN name, design, and written material are ours. You are welcome to keep, copy, and share the reflections you receive for your own use.

Trademarks

SPOKEN™, the SPOKEN wordmark, and the SPOKEN design are trademarks of SPOKEN. You may not use them without written permission.

No warranty, and limits

SPOKEN is provided as it is, without guarantees that it will always be available, accurate, or suited to your situation. To the fullest extent the law allows, SPOKEN and its maker are not liable for indirect or consequential loss, and any liability is limited to the amount you have paid in the twelve months before the claim.

Ending things

You may close your account at any time with "Delete my account" on your account page. It is yours to do — no email, no waiting period, no one to ask. It removes your account, your journal, your profile answers, and your subscription record immediately, cancels any active plan so it will not bill again, and cannot be undone.

If a Premium plan lapses, your journal is held for 30 days so you have time to return or save what matters to you. If the plan is not renewed, the account and everything in it are permanently deleted at the end of that window.

We may suspend or close an account that breaks these terms. If we make a material change to these terms, we will say so in the app before it takes effect.

Governing law

These terms are governed by the laws of the United States and of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules.